Avaya Innovation Earns Frost & Sullivan Attention Story from Call Center Management. Originally posted on July 6, 2020, 10:28 am. Frost & Sullivan honored Avaya with the 2020 North American Growth Innovation Leadership Frost Radar Award for work behind the Read more…
Healthy Meal Delivery Service Mindful Chef Adopts Vonage Contact Center Story from Business VoIP. Originally posted on June 30, 2020, 9:08 am. Mindful Chef has more than 123,000 customers – it saw significant increases in its customers base as a Read more…
LifeSize and Serenova Announce Rebranding After Merger Story from Business VoIP. Originally posted on June 23, 2020, 7:33 am. In March of this year, Austin-based video and audio telecommunications company LifeSize announced a merger with Serenova, a contact center-a… Read Read more…
Vonage Appoints New CEO Story from Business VoIP. Originally posted on June 12, 2020, 10:44 am. Vonage has announce Rory Read will take over for Alan Masarek as the company’s CEO…. Read the full story on Business VoIP. Gain Clear Read more…
Verint Innovates, Industry Takes Notice Story from Call Center Management. Originally posted on June 5, 2020, 8:45 am. In recent weeks, Verint received two Business Intelligence Group 2020 Excellence in Customer Service Awards, a CUSTOMER Magazine 2020 Produc… Read the Read more…
Frontier Shifts Focus to Hurricane Season Story from Business VoIP. Originally posted on June 2, 2020, 9:46 am. Phone and Internet provider Frontier Communications is reminding companies to prepare for an Atlantic hurricane season which the National We… Read the Read more…
Horizon Partners with Alianza on New Enterprise Cloud Communications Suite Story from Business VoIP. Originally posted on May 22, 2020, 5:04 am. Horizon Telcom, which has been providing telecommunications services in Southern Ohio for 125 years, is taking steps to Read more…
CallCabinet Intros Microsoft Teams Integration for Atmos Call Recording Story from Business VoIP. Originally posted on May 19, 2020, 10:53 am. CallCabinet has announced integratin of its Atmos call recording platform with Microsoft Teams cloud collaboration suite…. Read the full Read more…
Webex Calling with AT&T Now Available in US Story from Business VoIP. Originally posted on May 11, 2020, 12:25 pm. Today, AT&T and Cisco announced Webex Calling with AT&T. The service makes the transition to cloud communications easy, ensuring secure Read more…
Sinch Announces SDI Acquisition Story from Business VoIP. Originally posted on May 5, 2020, 11:09 am. Mobile customer engagement provider, Sinch (AB) announced the acquisition of SAP SE unit, SAP Digital Interconnect (SDI) for ?225 million. I… Read the full Read more…