Call Centers Offer Better Benefits in Hopes to Attract Talent Story from Call Center Management. Originally posted on December 28, 2021, 11:34 am. As businesses start to rebuild and look to strengthen customer service, the push to improve call center conditions and benefits is on the ri… Read the full Read more…
Q-nomy Intros Virtual Waiting Room Story from Call Center Management. Originally posted on December 21, 2021, 3:32 am. Business software solution company Q-nomy recently revealed a new virtual lobby application for contact center and customer service operatio… Read the full story on Call Center Management. net2phone Announces Strategic Partnership with Read more…
Cloopen Enters Agreement to Acquire Zhuge Story from Business VoIP. Originally posted on December 14, 2021, 1:14 am. Chinese cloud communications solutions company, Cloopen Group Holding Limited (Cloopen) recently announced it entered into an agreement to a… Read the full story on Business VoIP. BT Group Hiring 150 Agents for Read more…
TTEC Holdings Introduces Jump Start Calculator to Help Digitize the Customer Journey Story from Call Center Management. Originally posted on December 7, 2021, 8:02 am. To help companies make the best choices when they embark on digital reinvention, TTEC Holdings, Inc., a provider of customer care services a… Read the Read more…
Inteliquent and AWS Collaborate to Improve Phone Call Quality Story from Business VoIP. Originally posted on November 28, 2021, 6:00 pm. With a significant percentage of the modern workforce converting to remote and hybrid work, quality phone service is a necessity. Buggy, gli… Read the full story on Business VoIP. Read more…