Welcome to the Era of ‘Knowledge Everywhere’ Story from Call Center Management. Originally posted on October 25, 2019, 11:29 am. The Customer Engagement Company, Verint announced enhancements to Verint’s Knowledge Management Professional solution promising increased ef… Read the full story on Call Center Management. OpenText Launches Solution to Map the Read more…
Contextual Data Key for Customer Interactions Story from Business VoIP. Originally posted on October 21, 2019, 7:45 am. Data powers the world we live in today. It is used to fuel our interactions, improve how devices operate and even as a method to motivate pu… Read the full story on Read more…
Voxbone, Zoom Announce Expanded Partnership Story from Business VoIP. Originally posted on October 15, 2019, 12:32 pm. Longtime partners Voxbone and Zoom announced an extended reach for the Zoom Phone platform. Zoom’s BYOC (Bring Your Own Carrier) empowers Vo… Read the full story on Business VoIP. Verint Praised as APAC Read more…
Mitel Appoints McDowell President & CEO Story from Business VoIP. Originally posted on October 7, 2019, 1:18 pm. MLB’s official cloud communications provider Mitel announced the appointment of Mary T. McDowell as President and CEO of the preeminent PBX … Read the full story on Business VoIP. Sinch Acquires myElefant Read more…
Sinch Acquires myElefant to Deliver Optimal Customer Services Story from Business VoIP. Originally posted on October 1, 2019, 7:05 am. Sinch, a provider of cloud communications for mobile customer engagement, has announced the acquisition of myElefant, a cloud-based software… Read the full story on Business VoIP. How Can Language Learning Read more…