Vonage Business Cloud Brings Team Together with VonageFlow Story from Business VoIP. Originally posted on July 23, 2018, 10:54 am. Vonage announced the addition of VonageFlow to the Vonage Business Cloud (VBC) platform. The workstream collaboration solution delivers voic… Read the full story on Business VoIP. Evolve IP Acquires AiTech Read more…
SIP Trunk Deployments See Surge Story from Business VoIP. Originally posted on July 17, 2018, 11:15 am. Today, Newcastle Communications announced a surge of SIP trunk deployments, with 2018 already outdoing all of 2017. The enterprise is eager … Read the full story on Business VoIP. Pace Celebrates Anniversary with Read more…
Analytics, AI, ML Deliver Business Intelligence Story from Business VoIP. Originally posted on July 6, 2018, 6:58 am. Analytics is about understanding what’s happening with the data you have. That could be as simple as looking at your full or empty shop shel… Read the full story on Business VoIP. Read more…
Regardless of Generation, We All Want More Choices, Better Customer Service Story from Call Center Management. Originally posted on June 28, 2018, 9:34 am. Sometimes we need to get on the phone with a live agent. Often, however, we can find solutions ourselves using a FAQ list, a YouTube how-to Read more…