State Bank of Pakistan Issues New Standards for Improving Banking Call Centers Story from Call Center Management. Originally posted on April 9, 2021, 10:54 am. The State Bank of Pakistan (SBP) recently announced it plans to improve the standards for Read more…
Granite Delivers Direct Routing to Microsoft Teams Story from Business VoIP. Originally posted on April 6, 2021, 11:14 am. Granite Telecommunications announced support for Direct Routing to Microsoft Teams, empowering businesses with the ability to stay connected… Read the full Read more…
Infobip PaaS Now Included on Microsoft Azure Marketplace Story from Business VoIP. Originally posted on March 30, 2021, 5:58 am. Infobip has announced that the company’s full PaaS package will now be included in the Microsoft Azure marketplace…. Read the Read more…
Frost & Sullivan Names Avaya Contact Center Applications Market Leader in Southeast Asia Story from Call Center Management. Originally posted on March 23, 2021, 11:34 am. A recent analysis by Frost & Sullivan revealed Avaya to be the leading provider Read more…
Crexendo to Buy NetSapiens Story from Business VoIP. Originally posted on March 15, 2021, 7:57 am. UCaaS solutions provider Crexendo offers enterprise-class cloud services for businesses of all sizes. Focused on the growth, the company rec… Read the full story Read more…
RingCentral Expands Operations in Australia Story from Business VoIP. Originally posted on March 9, 2021, 11:13 am. The company’s world recently got a bit larger with the announcement of the availability of RingCentral Video and RingCentral Rooms in Austra… Read Read more…
Texas Opens Call Center for Citizens without Internet Story from Call Center Management. Originally posted on March 1, 2021, 11:36 am. Power outages due to a surprise Texas storm led the state government to open a call center for damage Read more…
NICE Receives UK Customer Service Excellence Award Story from Call Center Management. Originally posted on February 23, 2021, 11:11 am. NICE is a provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based Read more…
Sennheiser Seeking Partner for Consumer Business Story from Business VoIP. Originally posted on February 16, 2021, 10:12 am. In a company blog post today, Sennheiser announced intentions to shop its consumer audio business for a partner to drive results there Read more…
QUICKOM by Beowulf Allows Users to Host Video Conferences on Their Own Servers Story from Business VoIP. Originally posted on February 9, 2021, 8:04 am. As the world has transitioned most meetings, including business, educational and even social, to a Read more…