Verint Financial Compliance Solution Solving Regulatory Complexity
Story from Call Center Management. Originally posted on November 19, 2019, 4:11 am.
Verint’s Financial Compliance platform ranked as top compliance-side solution, helps reduce regulatory complexity for clients…. Read the full story on Call Center Management.
Customer Says Nextiva Cloud PBX Service is “Worth Every Penny”
Story from Business VoIP. Originally posted on November 18, 2019, 10:18 am.
In a competitive cloud PBX market, reviews and recommendations can go a long way in securing new customers. One recent review said Nextiva’s… Read the full story on Business VoIP.
Using the Right Technology Tools for Call Center Management
Story from Call Center Management. Originally posted on November 18, 2019, 1:00 am.
Managing a call center can be a daunting and challenging task for even the most experienced manager. Taking advantage of the right mix of te… Read the full story on Call Center Management.
Avaya Takes DaaS Offering to Canada and Europe
Story from Business VoIP. Originally posted on November 12, 2019, 10:10 am.
Avaya has announced it’s brinigng its DaaS offering beyond the U.S. to also offer it in Canada and Europe…. Read the full story on Business VoIP.
Emergency Call Center Workers Disciplined and Fired Over Botched Dispatch
Story from Call Center Management. Originally posted on November 12, 2019, 7:25 am.
Call center work has spikes of activity that can be followed by a low ebb of calls, which often leads agents to look for entertainment, whet… Read the full story on Call Center Management.
The Many Business Productivity Advantages of VoIP
Story from Business VoIP. Originally posted on November 11, 2019, 5:44 am.
VoIP offers a variety of advantages for businesses of all sizes, including boosts to productivity and efficiency. By streamlining voice and … Read the full story on Business VoIP.
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