NextOS Adopts AI, Machine Learning for Customer Experience Focus
Story from Business VoIP. Originally posted on May 16, 2018, 7:06 am.
This week, Nextiva announced enhancements to the NextOS Platform with the addition of several new products and, including a shot of artifici… Read the full story on Business VoIP.
Unified Office Aims for Quality with New Patent
Story from Business VoIP. Originally posted on May 16, 2018, 6:37 am.
Unified Office has obtained a patent for Highest Quality Routing Protocol. This technology transforms best effort internet connections into … Read the full story on Business VoIP.
Some GDPR Compliance Advice
Story from Call Center Management. Originally posted on May 15, 2018, 7:16 am.
Monet Software offers advice on how to enable contact center GDPR compliance…. Read the full story on Call Center Management.
Great Leaders Care About People, Take Responsibility
Story from Call Center Management. Originally posted on May 14, 2018, 9:12 am.
The best leaders and managers care about their employees, are open to input, pay attention to their processes and procedures to ensure they … Read the full story on Call Center Management.
Toshiba America, XMedius Partner on FoIP
Story from Business VoIP. Originally posted on May 11, 2018, 6:13 am.
XMedius Solutions Inc. will be providing Toshiba America Business Solutions enterprise customers with a fax over IP solution called XMediusF… Read the full story on Business VoIP.
Monet Software Wins WFO Award
Story from Call Center Management. Originally posted on May 10, 2018, 11:15 am.
Technology Marketing Corp. has recognized Monet Software solution with a 2017 CUSTOMER Magazine Workforce Optimization Innovation Award…. Read the full story on Call Center Management.
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