Webex Calling with AT&T Now Available in US
Story from Business VoIP. Originally posted on May 11, 2020, 12:25 pm.
Today, AT&T and Cisco announced Webex Calling with AT&T. The service makes the transition to cloud communications easy, ensuring secure and … Read the full story on Business VoIP.
State Unemployment Departments Beef Up Call Centers and Tech Amidst COVID-19
Story from Call Center Management. Originally posted on May 8, 2020, 2:00 am.
State unemployment departments are receiving a record number of calls amidst the COVID-19 pandemic. Many agencies are upgrading their call c… Read the full story on Call Center Management.
Saudi Cloud Communications Provider unifonic Partners with WhatsApp
Story from Business VoIP. Originally posted on May 7, 2020, 10:21 am.
unifonic signed an agreement with Facebook messaging subsidiary WhatsApp. The resulting service is expected to offer timely and scalable sol… Read the full story on Business VoIP.
Georgia County Hosts Virtual Grand Opening of Emergency Services Call Center
Story from Call Center Management. Originally posted on May 7, 2020, 9:50 am.
As of today, Georgia has reported more than 30,000 cases of COVID-19, and more than 1,300 deaths, with both infection cases and deaths still… Read the full story on Call Center Management.
Sinch Announces SDI Acquisition
Story from Business VoIP. Originally posted on May 5, 2020, 11:09 am.
Mobile customer engagement provider, Sinch (AB) announced the acquisition of SAP SE unit, SAP Digital Interconnect (SDI) for ?225 million. I… Read the full story on Business VoIP.
Comtech Signs FCC Pledge; Will Add Access to SMS Text Messaging
Story from Business VoIP. Originally posted on May 1, 2020, 9:04 am.
Many technology providers have stepped up to the Federal Communication Commission (FCC) “Keep Americans Connected” pledge, which was put in … Read the full story on Business VoIP.
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