Frost & Sullivan Names Avaya Contact Center Applications Market Leader in Southeast Asia
Story from Call Center Management. Originally posted on March 23, 2021, 11:34 am.
A recent analysis by Frost & Sullivan revealed Avaya to be the leading provider of cloud-based communication services in the Southeast Asian… Read the full story on Call Center Management.
RingCentral Acquires Kindite’s Technology and Engineering Team
Story from Business VoIP. Originally posted on March 23, 2021, 2:00 am.
Kindite’s security/encryption technology will now be incorporated into the RingCentral platform…. Read the full story on Business VoIP.
NWN Awarded State Agency Contracts for Commonwealth of Massachusetts
Story from Business VoIP. Originally posted on March 22, 2021, 5:46 am.
Cloud Communications Service Provider (CCSP) NWN Corporation has announced the company was recently awarded two contracts by the Commonwealt… Read the full story on Business VoIP.
Inflow Communications Buys Denver-based PeakView
Story from Call Center Management. Originally posted on March 22, 2021, 5:35 am.
Looking to strengthen expansion into the advisory and technical services market, Inflow Communications, a provider of strategic advisory, co… Read the full story on Call Center Management.
BT Group Announces Deployment of NICE Solutions
Story from Call Center Management. Originally posted on March 19, 2021, 8:58 am.
British telecom provider BT will now be utilizing NICE contact center solutions for business clients…. Read the full story on Call Center Management.
Alorica and Talkdesk form Strategic Partnership for CX Solutions
Story from Call Center Management. Originally posted on March 18, 2021, 9:25 am.
Alorica and Talkdesk are combining resources to deliver a complete and scalable CX package for clients…. Read the full story on Call Center Management.
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