Crexendo to Buy NetSapiens
Story from Business VoIP. Originally posted on March 15, 2021, 7:57 am.
UCaaS solutions provider Crexendo offers enterprise-class cloud services for businesses of all sizes. Focused on the growth, the company rec… Read the full story on Business VoIP.
Zappix, Lifesize Partner to Put Visual IVR in Contact Center
Story from Call Center Management. Originally posted on March 12, 2021, 10:13 am.
Zappix announced a new partnership with Lifesize to deliver automation, artificial intelligence and improved self-service options into the c… Read the full story on Call Center Management.
RingCentral Expands Operations in Australia
Story from Business VoIP. Originally posted on March 9, 2021, 11:13 am.
The company’s world recently got a bit larger with the announcement of the availability of RingCentral Video and RingCentral Rooms in Austra… Read the full story on Business VoIP.
Kansas Department of Labor Plans Call Center Expansion to Support Failed Unemployment System
Story from Call Center Management. Originally posted on March 9, 2021, 1:00 am.
Due to high call volume and increasing fraud, the Kansas department of labor will be expanding its call center staff to help process the req… Read the full story on Call Center Management.
Forrester Study Outlines Positive Economic Impacts of CX Investment
Story from Call Center Management. Originally posted on March 8, 2021, 8:26 am.
A study by Forrester Research found that [24]7.ai Engagement Cloud helped businesses cut business costs significantly, while also improving … Read the full story on Call Center Management.
StarTele Logic Joins African Communications Market, Expands to Angola
Story from Call Center Management. Originally posted on March 5, 2021, 8:53 am.
StarTele Logic has collaborated with Ucall, Angola for a customized contact center platform…. Read the full story on Call Center Management.
0 Comments