nexogy Announces SMS Enhancements
Story from Business VoIP. Originally posted on June 26, 2018, 12:56 pm.
nexogy announced an SMS enhancement to its business VoIP offering, making it now possible for customers to text message a business toll free… Read the full story on Business VoIP.
TMC Labs Names it 2018 INTERNET TELEPHONY Innovation Awards Winners
Story from Business VoIP. Originally posted on June 22, 2018, 9:09 am.
Welcome to the 19th annual INTERNET TELEPHONY magazine TMC Labs Innovation Awards, where we honor innovative technologies from a wide range … Read the full story on Business VoIP.
AVOXI Augments International Inventory
Story from Business VoIP. Originally posted on June 22, 2018, 8:16 am.
International CaaS provider AVOXI unveiled expanded services, locations and inventory to its online shopping. These are part of a larger ini… Read the full story on Business VoIP.
BVoIP Certifies Datto Networking Gear
Story from Business VoIP. Originally posted on June 22, 2018, 5:03 am.
BVoIP has certified various Datto Networking solutions for use…. Read the full story on Business VoIP.
How to Work with a Contact Center Outsourcer
Story from Call Center Management. Originally posted on June 20, 2018, 5:41 am.
If you are considering outsourcing your call center or contact center, be sure to look before you leap. Set expectations upfront about servi… Read the full story on Call Center Management.
Survey Touts Modernized Call Center Benefits
Story from Call Center Management. Originally posted on June 19, 2018, 6:07 am.
Liveops says only modernized call centers allow for optimal forecasting, scheduling, and agent payment and recruitment…. Read the full story on Call Center Management.
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