Study Finds Younger Shoppers Put Little Emphasis on Retail Location Shopping
Story from Call Center Management. Originally posted on July 18, 2022, 10:48 am.
A recent study issued by customer engagement company Verint found that fewer than 36 percent of consumers under 40 prefer to visit stores wh… Read the full story on Call Center Management.
Contact Centers Understand the Importance of AI But Lack Expertise
Story from Call Center Management. Originally posted on July 14, 2022, 1:23 pm.
Contact centers believe in the value of artificial intelligence, but lack the expertise to truly leverage new technologies…. Read the full story on Call Center Management.
Younger Shoppers Put Little Emphasis on Retail Location Shopping
Story from Call Center Management. Originally posted on July 14, 2022, 9:52 am.
As retailers refactor their customer engagement strategies, they must consider that Gen Z and the Millennial customers have more complex pur… Read the full story on Call Center Management.
Stay Connected, Productive with New Targus Products
Story from Business VoIP. Originally posted on July 13, 2022, 4:57 am.
Targus launched a new line of webcams and headsets to help business workers stay productive and connected with ease…. Read the full story on Business VoIP.
New AVer Camera Supports Whiteboard Sharing
Story from Business VoIP. Originally posted on July 11, 2022, 11:07 am.
AVer Information Inc. USA revealed its conferencing room content camera, the CAM130 Content Camera…. Read the full story on Business VoIP.
ConvergeOne Approved by Georgia Technology Authority’s GTA Ready Program
Story from Call Center Management. Originally posted on July 7, 2022, 10:03 am.
ConvergeOne, a provider of customer experience solutions, announced this week that GTA has named it a GTA Direct-approved vendor for hosted … Read the full story on Call Center Management.
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