Telestax Brings CPaaS Functionality to NEC Customer Base
Story from Business VoIP. Originally posted on February 1, 2021, 8:22 am.
Telestax has initiated an agreement with NEC to bring additional features to their CPaaS platform…. Read the full story on Business VoIP.
Freshdesk CTI Launcher Now Available for Cisco, Avaya and Genesys
Story from Call Center Management. Originally posted on February 1, 2021, 7:14 am.
Novelvox’s Freshdesk CTI Launcher is now available for Cisco, Avaya and Genesys clients…. Read the full story on Call Center Management.
Online Loan Company Marlette Funding Implements Comcast Business VoIP
Story from Business VoIP. Originally posted on January 28, 2021, 10:17 am.
Marlette Funding recently took steps to improve its network by deploying Comcast Business Ethernet fiber connectivity at three sites to supp… Read the full story on Business VoIP.
Accelerating A More Secure and Resilient Edge, SYNNEX Selects Ribbon’s Software to Enhance Unified Communications including Microsoft Teams with Direct Routing
Story from Business VoIP. Originally posted on January 27, 2021, 10:37 am.
Ribbon, a global provider of real-time communications software and network solutions to service providers, enterprises, and critical infrast… Read the full story on Business VoIP.
Alert Disney Call Center Agent Helps Domestic Abuse Victim
Story from Call Center Management. Originally posted on January 26, 2021, 7:36 am.
An alert Disney call center agent may be credited with helping a Pennsylvania domestic abuse victim. The caller pretended to buy tickets whi… Read the full story on Call Center Management.
AudioCodes and Twilio Deliver Direct Routing PSTN For Microsoft Teams
Story from Business VoIP. Originally posted on January 26, 2021, 6:12 am.
Cloud software developer AudioCodes announced a new partnership with Twilio to deliver Direct Routing PSTN for Microsoft Teams customers…. Read the full story on Business VoIP.
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