AudioCodes & Colt Provide Advanced UC Services for Businesses in Europe
Story from Business VoIP. Originally posted on February 26, 2019, 1:00 am.
In a move to help businesses adopt cloud communications solutions that support business growth, AudioCodes has announced its session border … Read the full story on Business VoIP.
Nextiva Names Industry Vet as First CTO
Story from Business VoIP. Originally posted on February 25, 2019, 10:23 am.
Nextiva, one of the fastest growing cloud communications providers in the world, announced Phil Steitz to its leadership team. The industry … Read the full story on Business VoIP.
Packerland Broadband Delivers Next Generation VoIP Services with Alianza’s Cloud Platform
Story from Business VoIP. Originally posted on February 21, 2019, 1:01 pm.
, Packerland Broadband has added Alianza’s cloud-based VoIP platform, specifically designed to enable service providers to transform their c… Read the full story on Business VoIP.
Nextiva Newest Member of Telarus TrustedSky Alliance
Story from Business VoIP. Originally posted on February 21, 2019, 4:11 am.
Telarus’ TrustedSky Alliance announced its newest member, Nextiva. The cloud communications provider joins a group aimed at delivering partn… Read the full story on Business VoIP.
Look for Evidence of ‘Soft Skills’ in Call Center Agent Hiring
Story from Call Center Management. Originally posted on February 20, 2019, 4:34 am.
There are a lot of terms for it. Some people call it “people skills.” Others might call it “common sense” or “adulting.” In the contact cent… Read the full story on Call Center Management.
Why It’s Important to Measure the Customer Experience
Story from Call Center Management. Originally posted on February 20, 2019, 1:04 am.
What kind of customer experience does your company offer? Has it improved lately? What factors made it improve? What actions lead to the bes… Read the full story on Call Center Management.
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