NICE Receives UK Customer Service Excellence Award
Story from Call Center Management. Originally posted on February 23, 2021, 11:11 am.
NICE is a provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on… Read the full story on Call Center Management.
State of Washington Signs NASPO Cloud Solutions Addendum with 8×8
Story from Business VoIP. Originally posted on February 23, 2021, 4:49 am.
8×8 Inc., a provider of voice over IP (VoIP) solutions to businesses and contact centers, recently announced that the State of Washington ha… Read the full story on Business VoIP.
Sitel Group Joins BPO Organizations to Support Venezuelan Refugees
Story from Call Center Management. Originally posted on February 22, 2021, 10:43 am.
Sitel Group has joined Tent and other companies to provide employment opportunities to Venezuelan refugees…. Read the full story on Call Center Management.
Fuze Launches Strategy to Bring Cloud Capabilities to Manufacturing
Story from Business VoIP. Originally posted on February 19, 2021, 6:37 am.
Due to the growing demand of cloud technologies for business, Fuze has launched new digital solutions specifically for manufacturing and ent… Read the full story on Business VoIP.
Mitel, Tactful AI Target MEA Region
Story from Business VoIP. Originally posted on February 18, 2021, 9:10 am.
Mitel announced Tactful AI is the newest member of the Mitel Solutions Alliance program, allowing the UK tech provider the ability to offer … Read the full story on Business VoIP.
Talkdesk Research Reveals Contact Centers High Priority for Healthcare Industry
Story from Call Center Management. Originally posted on February 17, 2021, 11:21 am.
New research reveals that contact centers are a major focus of the healthcare industry due to the ongoing pandemic…. Read the full story on Call Center Management.
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