The latest news and updates in communications and telephony.
Pax8 Joins RingCentral As Channel Partner Story from Business VoIP. Originally posted on July 30, 2020, 6:22 am. Pax8, a company that offers a modern, simplified way for businesses to buy cloud solutions, is teaming up with RingCentral to become a chann… Read the full story on Business VoIP. Investors Read more…
Vonage Voyagers Takes Flight Story from Business VoIP. Originally posted on July 28, 2020, 10:32 am. Vonage unveiled Vonage Voyagers, a new developer champions program to assist the communications provider compile a team of eager experts to … Read the full story on Business VoIP. Workers at Abruptly Shuttered EMSI Read more…
IPFone Boosts Communications Delivery During COVID-19 with Help from Ribbon Communications Story from Business VoIP. Originally posted on July 21, 2020, 5:21 am. In the era of COVID-19 and forced shutdowns that happened globally, many businesses had to quickly move operations remotely to survive. With… Read the full story on Read more…
Mexico City Deploys Avaya Solution for COVID-19 Contact Tracing Story from Call Center Management. Originally posted on July 13, 2020, 9:14 am. In Mexico, the government of Mexico City and its Digital Agency for Public Innovation have implemented a strategy they’re calling the “Detec… Read the full story on Call Read more…
Avaya Innovation Earns Frost & Sullivan Attention Story from Call Center Management. Originally posted on July 6, 2020, 10:28 am. Frost & Sullivan honored Avaya with the 2020 North American Growth Innovation Leadership Frost Radar Award for work behind the Avaya future … Read the full story on Call Center Read more…
Healthy Meal Delivery Service Mindful Chef Adopts Vonage Contact Center Story from Business VoIP. Originally posted on June 30, 2020, 9:08 am. Mindful Chef has more than 123,000 customers – it saw significant increases in its customers base as a result of the COVID-19 epidemic — an… Read the full Read more…
LifeSize and Serenova Announce Rebranding After Merger Story from Business VoIP. Originally posted on June 23, 2020, 7:33 am. In March of this year, Austin-based video and audio telecommunications company LifeSize announced a merger with Serenova, a contact center-a… Read the full story on Business VoIP. Servion Boasts Slew of Read more…
Vonage Appoints New CEO Story from Business VoIP. Originally posted on June 12, 2020, 10:44 am. Vonage has announce Rory Read will take over for Alan Masarek as the company’s CEO…. Read the full story on Business VoIP. Gain Clear and Consistent Communications with Grammarly Style Guides Story from Business Read more…
Verint Innovates, Industry Takes Notice Story from Call Center Management. Originally posted on June 5, 2020, 8:45 am. In recent weeks, Verint received two Business Intelligence Group 2020 Excellence in Customer Service Awards, a CUSTOMER Magazine 2020 Produc… Read the full story on Call Center Management. Wisconsin Tapping Call Center Read more…
Frontier Shifts Focus to Hurricane Season Story from Business VoIP. Originally posted on June 2, 2020, 9:46 am. Phone and Internet provider Frontier Communications is reminding companies to prepare for an Atlantic hurricane season which the National We… Read the full story on Business VoIP. Sytel Launches Global Compliance Engine Read more…