The latest news and updates in communications and telephony.
Shentel Business Strikes Deal with York College for Infrastructure Upgrade Story from Business VoIP. Originally posted on July 20, 2021, 8:05 am. York College of Pennsylvania selected Shentel Business to bring new networking and voice capabilities for the school’s campus…. Read the full story on Business VoIP. Zoom Sets Sights Read more…
Viber Forms Partnership with Sri Lanka’s Dialog Axiata Story from Business VoIP. Originally posted on July 13, 2021, 5:41 am. Rakuten Viber, or simply Viber, is a cross-platform voice over IP and instant messaging software application owned by Japanese multinational… Read the full story on Business VoIP. DIDWW Joins M247 Read more…
IntelePeer Successfully Files Certification for STIR/SHAKEN Story from Business VoIP. Originally posted on July 6, 2021, 9:02 am. IntelePeer announced the company met the requirements for STIR/SHAKEN, offering much needed protection to customers against the recent surge… Read the full story on Business VoIP. Clickatell Makes It Easier to Add Read more…
VCC By Vonage Brings New Productivity Tools To Contact Center Agents Story from Call Center Management. Originally posted on June 29, 2021, 10:56 am. Vonage has announced the release of Vonage Contact Center for Service Cloud Voice, bringing a new collection of work enhancement tools to ca… Read the full Read more…
Frost & Sullivan Report Highlights Rise of NetSapiens In UCaaS MarketFrost & Sullivan Report Highlights Rise of NetSapiens In UCaaS Market Story from Business VoIP. Originally posted on June 22, 2021, 3:17 am. Unified communications and contact center solutions provider NetSapiens has been recognized by Frost & Sullivan as the Read more…
Why VoIP Service is Important to Hotel Management Story from Business VoIP. Originally posted on June 15, 2021, 11:22 am. If you’re of a certain age, you may remember that hotels had a landline in every room. (Some still do.) Hotels were unique in their telephon… Read the full story Read more…
Kaleyra Acquires MGage In $215 Million Deal Story from Business VoIP. Originally posted on June 7, 2021, 10:52 am. As part of the company’s expansion initiative, Kaleyra has finalized the purchase of messaging service provider MGage in a $215 million deal… Read the full story on Business VoIP. didXL Launches Read more…
Accessibility Equals Opportunity in the Call Center Space Story from Call Center Management. Originally posted on May 27, 2021, 10:54 am. The call center space will benefit greatly by addressing accessibility. That includes support for hiring disabled workers, providing better … Read the full story on Call Center Management. Snom, Read more…
John Owen Named CEO Of Route Mobile Story from Business VoIP. Originally posted on May 21, 2021, 7:10 am. Route Mobile has named John Owen as the new CEO of Route Mobile, as the company begins its new strategic growth plan for global expansion…. Read the full story on Business Read more…
Lending Solutions Opens Call Center in Knoxville Story from Call Center Management. Originally posted on May 17, 2021, 7:36 am. Lending Solutions Inc., a provider of call center services for financial institutions has announced the opening of a new call center facilit… Read the full story on Call Center Management. Read more…