MLGW Offers Extended Customer Service Hours Due To High Volume Story from Call Center Management. Originally posted on November 22, 2021, 9:34 am. Memphis Light Gas and Water will now offer customers additional customer service hours after customers experienced delays in service lasting… Read the full story on Call Center Read more…
Sangoma Announces Final Base Shelf Prospectus Story from Business VoIP. Originally posted on November 16, 2021, 7:33 am. Communications-as-a-service provider Sangoma Technologies Corporation recently announced it has filed and obtained a receipt for its final s… Read the full story on Business VoIP. Thrio Introduces ThrioRedact to Halt Data Loss Read more…
New Amazon Scam Phishes Victims with Call Center and Legitimate Amazon Pages Story from Call Center Management. Originally posted on November 9, 2021, 9:48 am. Beginning in October of 2021, cyber security experts noted incidences of a new type of attack in which fraudsters “spoof” a typical Amazon o… Read Read more…
C3 Complete Announces Strategic Alliance with Grupo NGN Story from Call Center Management. Originally posted on November 2, 2021, 8:25 am. C3 Complete and Grupo NGN have formed a strategic alliance to provide C3 Complete channel partners with Grupo NGN’s full portfolio for sales… Read the full story on Call Read more…