Alert Disney Call Center Agent Helps Domestic Abuse Victim Story from Call Center Management. Originally posted on January 26, 2021, 7:36 am. An alert Disney call center agent may be credited with helping a Pennsylvania domestic abuse victim. The caller pretended to buy tickets whi… Read the full story on Read more…
Fuze Announces New CFO and Senior Security Advisor Story from Business VoIP. Originally posted on January 19, 2021, 8:12 am. Fuze has just announced Edward Durkin as CFO, and Dan MacDonnell as Senior Security Advisor… Read the full story on Business VoIP. 8×8 Selected New Cloud Communications Provider for Anaheim Read more…
Ooma Announces New Board of Director Members Story from Business VoIP. Originally posted on January 12, 2021, 6:44 am. Ooma officially announced two new members to the company Board of Directors, Ravi Narula and Jenny Yeh…. Read the full story on Business VoIP. Haptik Customer Service AI Delivers More Natural-Flowing Read more…
SMS Concierge Enables Instant Customer Service to Ivrnet Central Story from Business VoIP. Originally posted on January 4, 2021, 10:52 am. Ivrnet adds new SMS features to the Ivrnet Central Service, which helps manage customer service tasks…. Read the full story on Business VoIP. Enghouse Striving for New Heights with Read more…