Focused on Better Customer Experiences, CallMiner Closes $75M Investment Story from Business VoIP. Originally posted on December 20, 2019, 9:37 am. In a move to focus even more on improving customers experiences and enhancing communications capabilities, CallMiner, a provider of AI-fuele… Read the full story on Business VoIP. Iconic Sydney Read more…
Verint Releases Annual Experience Index to Rank Companies on Customer Service Quality Story from Call Center Management. Originally posted on December 16, 2019, 10:33 am. While your contact center may track many performance metrics, it can be argued that the most important metric is the customer experience. Su… Read the Read more…
Ooma Assists Operations of Mental Health Services Firm Story from Business VoIP. Originally posted on December 10, 2019, 8:29 am. Compass Health Systems has selected Ooma Enterprise to provide customized voice service as well as bandwidth management to support operation… Read the full story on Business VoIP. Comcast Launches ASL Read more…
Cloud Communication Alliance Welcomes New Member CounterPath Story from Business VoIP. Originally posted on November 26, 2019, 8:55 am. Counterpath has become the newest member of the Cloud Communications Alliance…. Read the full story on Business VoIP. Verint Announces New Voice Biometrics Customer in Philippines Bank Story from Call Center Read more…