How to Assess, Prevent Churn Story from Call Center Management. Originally posted on May 30, 2018, 8:16 am. Understanding what’s normal in terms of individual and industry-wide churn, as well as churn for businesses with a similar focus and custome… Read the full story on Call Center Management. Solutions Address Read more…
How to Assess, Prevent Churn Story from Call Center Management. Originally posted on May 30, 2018, 8:16 am. Understanding what’s normal in terms of individual and industry-wide churn, as well as churn for businesses with a similar focus and custome… Read the full story on Call Center Management. Solutions Address Read more…
NextOS Adopts AI, Machine Learning for Customer Experience Focus Story from Business VoIP. Originally posted on May 16, 2018, 7:06 am. This week, Nextiva announced enhancements to the NextOS Platform with the addition of several new products and, including a shot of artifici… Read the full story on Business VoIP. Read more…
NextOS Adopts AI, Machine Learning for Customer Experience Focus Story from Business VoIP. Originally posted on May 16, 2018, 7:06 am. This week, Nextiva announced enhancements to the NextOS Platform with the addition of several new products and, including a shot of artifici… Read the full story on Business VoIP. Read more…
NextOS Adopts AI, Machine Learning for Customer Experience Focus Story from Business VoIP. Originally posted on May 16, 2018, 7:06 am. This week, Nextiva announced enhancements to the NextOS Platform with the addition of several new products and, including a shot of artifici… Read the full story on Business VoIP. Read more…
VoIP Supply Introduces IP PBX for SMBs Story from Business VoIP. Originally posted on May 2, 2018, 5:40 am. VoIP Supply has unleashed its new RenegadePBX Pro 75. This new premises-based IP PBX appliance caters to the needs of small to mid-sized bus… Read the full story on Business VoIP. Read more…
Why Teamwork Matters, and How It Works Story from Call Center Management. Originally posted on April 27, 2018, 2:00 am. “There is no greater weapon in a company’s arsenal than a great team,” writes Tim Zimmer, an associate consultant at Manhattan Strategy Grou… Read the full story on Call Center Read more…