Ooma Assists Operations of Mental Health Services Firm Story from Business VoIP. Originally posted on December 10, 2019, 8:29 am. Compass Health Systems has selected Ooma Enterprise to provide customized voice service as well as bandwidth management to support operation… Read more…
Cloud Communication Alliance Welcomes New Member CounterPath Story from Business VoIP. Originally posted on November 26, 2019, 8:55 am. Counterpath has become the newest member of the Cloud Communications Alliance…. Read the full story on Business VoIP. Verint Announces New Read more…
Cloud Communication Alliance Welcomes New Member CounterPath Story from Business VoIP. Originally posted on November 26, 2019, 8:55 am. Counterpath has become the newest member of the Cloud Communications Alliance…. Read the full story on Business VoIP. Verint Announces New Read more…
Verint Financial Compliance Solution Solving Regulatory Complexity Story from Call Center Management. Originally posted on November 19, 2019, 4:11 am. Verint’s Financial Compliance platform ranked as top compliance-side solution, helps reduce regulatory complexity for clients…. Read the full story on Read more…
Avaya Takes DaaS Offering to Canada and Europe Story from Business VoIP. Originally posted on November 12, 2019, 10:10 am. Avaya has announced it’s brinigng its DaaS offering beyond the U.S. to also offer it in Canada and Europe…. Read Read more…
To Outsource the Contact Center or Not to Outsource Story from Call Center Management. Originally posted on November 5, 2019, 10:05 am. If you’re starting a new customer support program, or rethinking the one you’ve already got, you may be Read more…
Welcome to the Era of ‘Knowledge Everywhere’ Story from Call Center Management. Originally posted on October 25, 2019, 11:29 am. The Customer Engagement Company, Verint announced enhancements to Verint’s Knowledge Management Professional solution promising increased ef… Read the full story Read more…
Contextual Data Key for Customer Interactions Story from Business VoIP. Originally posted on October 21, 2019, 7:45 am. Data powers the world we live in today. It is used to fuel our interactions, improve how devices operate and even as Read more…
Voxbone, Zoom Announce Expanded Partnership Story from Business VoIP. Originally posted on October 15, 2019, 12:32 pm. Longtime partners Voxbone and Zoom announced an extended reach for the Zoom Phone platform. Zoom’s BYOC (Bring Your Own Carrier) empowers Vo… Read Read more…
Mitel Appoints McDowell President & CEO Story from Business VoIP. Originally posted on October 7, 2019, 1:18 pm. MLB’s official cloud communications provider Mitel announced the appointment of Mary T. McDowell as President and CEO of the preeminent PBX … Read more…