IFS Adds New Features to Customer Engagement Solution

Story from Call Center Management. Originally posted on September 21, 2020, 5:07 am.

Global enterprise software company IFS recently announced the availability of new and enhanced capabilities in its customer engagement softw… Read the full story on Call Center Management.


Evolve IP Announces Arrival of Integrated Business Messaging

Story from Business VoIP. Originally posted on September 18, 2020, 7:20 am.

This week, Evolve IP announced the arrival of a fully-integrated SMS / business messaging platform for its Microsoft Teams Direct Routing so… Read the full story on Business VoIP.


Aceyus Offers Contact Centers A VUE

Story from Call Center Management. Originally posted on September 18, 2020, 6:37 am.

This week, Aceyus announced Visionary User Experience (VUE), an integrated system that offers reporting and analytics to the enterprise for … Read the full story on Call Center Management.


8×8 Expands Global Business Development, Appoints Chief Revenue Officer

Story from Business VoIP. Originally posted on September 16, 2020, 12:03 pm.

Cloud communications platform provider 8×8 has announced the appointment of Steve Seger for the role of Chief Revenue Officer. The company a… Read the full story on Business VoIP.


AnswerPro to Provide Patient Monitoring Services for COVID-19 Vaccine Trials

Story from Call Center Management. Originally posted on September 10, 2020, 12:51 pm.

Omaha, Nebraska-based AnswerPro, LLC recently announced that it has been chosen by Current Health as a strategic partner to provide patient … Read the full story on Call Center Management.


RingCentral Australia Signs Master Agent Agreement with Westcon-Comstor

Story from Business VoIP. Originally posted on September 10, 2020, 12:14 pm.

RingCentral’s wholly-owned subsidiary in Australia has announced that it signed a master agent partnership with an IT distributor in the reg… Read the full story on Business VoIP.


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