Protecting Emergency Services from Criminal Activity
Story from Call Center Management. Originally posted on October 26, 2021, 12:01 pm.
Government organizations are making the switch to digital, but should consider the potential consequences of leaving crucial public services… Read the full story on Call Center Management.
Rising DDoS Attacks Puts Increase Focus on VoIP Security, Closed Networks
Story from Business VoIP. Originally posted on October 25, 2021, 9:51 am.
The devastation of recent DDoS attacks is forcing government agencies to contemplate counter measures that would prevent attacks on emergenc… Read the full story on Business VoIP.
Lumen and Cisco Deepen Partnership for Remote and Hybrid Work Solutions
Story from Business VoIP. Originally posted on October 25, 2021, 9:25 am.
More Americans than ever are working from home. Due to the COVID-19 pandemic, the percentage of American employees working from home jumped … Read the full story on Business VoIP.
CallMiner Buys OrecX
Story from Call Center Management. Originally posted on October 21, 2021, 10:46 am.
In a move that will continue to push its market expansion efforts forward, CallMiner has announced the acquisition of audio and screen captu… Read the full story on Call Center Management.
OneStream Networks Teams Up with 186Kloud for Strategic Partnership
Story from Business VoIP. Originally posted on October 19, 2021, 5:03 am.
Managed services company OneStream has announced it has joined 186Kloud to deliver advanced cloud solutions through the OneStream partner ne… Read the full story on Business VoIP.
Avaya Intros Experience Builders to Address Evolving Customer Demands
Story from Business VoIP. Originally posted on October 18, 2021, 9:05 am.
During this year’s GITEX technology week in Dubai, cloud communications leader Avaya unveiled a new platform specifically designed to help c… Read the full story on Business VoIP.
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