OneStream Networks Teams Up with 186Kloud for Strategic Partnership
Story from Business VoIP. Originally posted on October 19, 2021, 5:03 am.
Managed services company OneStream has announced it has joined 186Kloud to deliver advanced cloud solutions through the OneStream partner ne… Read the full story on Business VoIP.
Avaya Intros Experience Builders to Address Evolving Customer Demands
Story from Business VoIP. Originally posted on October 18, 2021, 9:05 am.
During this year’s GITEX technology week in Dubai, cloud communications leader Avaya unveiled a new platform specifically designed to help c… Read the full story on Business VoIP.
SaaS Labs Secures $17 Million in Investment Funds
Story from Call Center Management. Originally posted on October 18, 2021, 8:55 am.
Automation software startup SaaS Labs announced it has received $17 million in new funding from investors…. Read the full story on Call Center Management.
Key Ways Call Center Managers Can Keep Workers Happy and Engaged
Story from Call Center Management. Originally posted on October 15, 2021, 9:39 am.
The recipe for a successful call center is to ensure workers are engaged and happy. There are a few key ways managers can achieve this to en… Read the full story on Call Center Management.
CallMiner & Azure Combine AI to Improve Customer Conversations
Story from Call Center Management. Originally posted on October 14, 2021, 10:57 am.
To help improve the conversations businesses are having with customers, CallMiner has announced it is now providing its CallMiner Eureka Pla… Read the full story on Call Center Management.
Vodacom Business Announces Remote Office Solution
Story from Business VoIP. Originally posted on October 13, 2021, 7:07 am.
It’s official: people who can work from home like working from home. A recent study by Accenture entitled, “The Future of Work: Productive A… Read the full story on Business VoIP.
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