Sangoma Announces Final Base Shelf Prospectus
Story from Business VoIP. Originally posted on November 16, 2021, 7:33 am.
Communications-as-a-service provider Sangoma Technologies Corporation recently announced it has filed and obtained a receipt for its final s… Read the full story on Business VoIP.
Thrio Introduces ThrioRedact to Halt Data Loss
Story from Call Center Management. Originally posted on November 15, 2021, 10:57 am.
Thrio launched ThrioRedact, which uses AI and encryption features to protect private customer/business data across digital channels…. Read the full story on Call Center Management.
Infobip Employees Now Have Access to Stock Options
Story from Business VoIP. Originally posted on November 15, 2021, 10:41 am.
Current and future Infobip employees will now be automatically included in a company-wide stock-option plan, ensuring workers are directly a… Read the full story on Business VoIP.
New Amazon Scam Phishes Victims with Call Center and Legitimate Amazon Pages
Story from Call Center Management. Originally posted on November 9, 2021, 9:48 am.
Beginning in October of 2021, cyber security experts noted incidences of a new type of attack in which fraudsters “spoof” a typical Amazon o… Read the full story on Call Center Management.
Coinbase Aims to Revamp Customer Service with Agara Acquisition
Story from Call Center Management. Originally posted on November 9, 2021, 5:03 am.
Coinbase acquired AI-startup Agara to help improve phone-based customer service through automation and machine learning…. Read the full story on Call Center Management.
Smarsh Unveils New Communications Intelligence Platform
Story from Business VoIP. Originally posted on November 9, 2021, 4:32 am.
Smarsh launched a new cloud-native, AI-enhanced platform designed to help enterprises with strict regulatory requirements to easily manage c… Read the full story on Business VoIP.
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