Cloud Provider Makes Master Agent Agreement
Story from Business VoIP. Originally posted on November 9, 2018, 10:33 am.
Cloud communications have charged onto the enterprise communications scene. With the popularity of these solutions, master agents are compil… Read the full story on Business VoIP.
Tips to Prepare Your Contact Center for Peak Season
Story from Call Center Management. Originally posted on November 8, 2018, 9:45 am.
Five9, Genesys, Monet Software offer tips on how to improve contact center outcomes…. Read the full story on Call Center Management.
Nextiva Nets INTERNET TELEPHONY Hosted VoIP Excellence Award
Story from Business VoIP. Originally posted on November 5, 2018, 11:20 am.
INTERNET TELEPHONY named its Hosted VoIP Excellence Award winners for 2018, with Nextiva Office earning recognition. The cloud-based communi… Read the full story on Business VoIP.
Cloud Communications Clear Choice for Healthcare Company
Story from Business VoIP. Originally posted on October 31, 2018, 7:00 am.
Fusion announced a leading healthcare company selected Fusion’s advanced managed communications solution to support its psychiatric, depende… Read the full story on Business VoIP.
Tips to Fine-Tune Your Contact Center
Story from Call Center Management. Originally posted on October 31, 2018, 4:17 am.
Here are a few tips on how to make your contact center more effective, efficient, rewarding, and fun…. Read the full story on Call Center Management.
Why QA is Important & How to Do It Right
Story from Call Center Management. Originally posted on October 30, 2018, 12:47 pm.
Monet Software’s white paper “Seven Strategies for More Effective Quality Assurance in Your Contact Center” explains how organizations can o… Read the full story on Call Center Management.
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