Global Travel Industry Turns to Bright Pattern for Post-Pandemic Lift

Story from Call Center Management. Originally posted on May 4, 2021, 5:21 am.

The travel industry is turning to contact center solution provider Bright Pattern to boost customer service operations in the opening econom… Read the full story on Call Center Management.


Evolve IP Introduces Microsoft Teams Direct Routing Solution in New Territories

Story from Business VoIP. Originally posted on May 4, 2021, 5:10 am.

Evolve IP has expanded the company’s business solutions to more than new countries, providing international customers with advanced communic… Read the full story on Business VoIP.


Dialpad Continues Company Expansion in Australia

Story from Call Center Management. Originally posted on April 29, 2021, 10:33 am.

AI-powered communications solutions provider Dialpad has announced it is continuing it’s go to market expansion strategy and will be increas… Read the full story on Call Center Management.


Hemmersbach Picks DIDWW for VoIP Transition

Story from Business VoIP. Originally posted on April 29, 2021, 10:26 am.

The benefits of Voice over IP services have long been recognized by forward-thinking companies not just for significant cost reductions but … Read the full story on Business VoIP.


EnvlivenHealth Collaborates with Twilio for Patient Engagement Solutions

Story from Business VoIP. Originally posted on April 27, 2021, 6:52 am.

EnlivenHealth, a division of Omnicell, will be joining Twilio to create new customer engagement solutions for pharmacies to offer patients a… Read the full story on Business VoIP.


Zoom Releases ‘Immersive View’ Feature for Meeting in Virtual Settings

Story from Business VoIP. Originally posted on April 26, 2021, 12:14 pm.

In an effort to create a more engaging video environment, Zoom has released new software that allows video conferencing participants to use … Read the full story on Business VoIP.


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