Lending Solutions Opens Call Center in Knoxville
Story from Call Center Management. Originally posted on May 17, 2021, 7:36 am.
Lending Solutions Inc., a provider of call center services for financial institutions has announced the opening of a new call center facilit… Read the full story on Call Center Management.
Infobip Buys Anam
Story from Business VoIP. Originally posted on May 17, 2021, 7:32 am.
Cloud communications platform company Infobip has announced the purchase of Anam, a Dublin, Ireland-based SMS firewall service provider, for… Read the full story on Business VoIP.
Gridspace Teams with Google Cloud to Transform Modern Call Centers
Story from Call Center Management. Originally posted on May 14, 2021, 5:12 am.
Gridspace and Google Cloud have joined to bring financial and health industry call centers new cloud deployment and communications capabilit… Read the full story on Call Center Management.
8×8 Introduces Cloud Phone/Contact Center Solutions to Mainland China
Story from Business VoIP. Originally posted on May 10, 2021, 12:00 pm.
8×8 has announced that the company will now offer Chinese enterprise customers a full suite of cloud/customer engagement solutions as a part… Read the full story on Business VoIP.
Communications Service Providers Should Not Let IPv4 Exhaustion Stop Growth
Story from Business VoIP. Originally posted on May 10, 2021, 4:39 am.
Communications service providers have a wealth of opportunities to add subscribers, expand territory, and grow their business. However, they… Read the full story on Business VoIP.
Five9 Announces Customer Experience Maturity Model Framework
Story from Call Center Management. Originally posted on May 7, 2021, 7:34 am.
How mature is your customer experience management initiative? It’s an excellent question to ask. Customer experience efforts are one thing, … Read the full story on Call Center Management.
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