Verint Offers AI Blueprint
Story from Call Center Management. Originally posted on May 10, 2019, 6:15 am.
Recently Verint announced its AI Blueprint to aid enterprises endeavor into AI. AI Blueprint promises to analyze conversational data and off… Read the full story on Call Center Management.
Twenty-First Century Problems for Call Center Management
Story from Call Center Management. Originally posted on May 9, 2019, 8:15 am.
While call center managers have always had a difficult job to do – juggling the needs of customers, the requirements of upper management and… Read the full story on Call Center Management.
Welch’s Upgrades Business Communications
Story from Business VoIP. Originally posted on May 7, 2019, 11:24 am.
Welch’s, the world’s leading seller of Concord and Niagara grape-based products, is a coop organization of more than 800 family farmers loca… Read the full story on Business VoIP.
Welcome to a New Day in Cloud Communications: Nextiva Business Suites
Story from Business VoIP. Originally posted on May 7, 2019, 11:04 am.
Today, Nextiva announced the arrival of a new day in business communications with Nextiva Business Suites. Nextiva Business Suites allows a … Read the full story on Business VoIP.
High Quality Patient Care Requires Dedicated Healthcare Scheduling Contact Centers
Story from Call Center Management. Originally posted on April 30, 2019, 12:32 pm.
Most people who have set foot in a healthcare provider’s office recently will have noticed that staff spends a lot of time interfacing with … Read the full story on Call Center Management.
Stoll Set to Grab Reins as New Nextiva President & COO
Story from Business VoIP. Originally posted on April 30, 2019, 8:06 am.
Nextiva announced the appointment of Marc Stoll as president and chief operating officer. The former Apple Executive brings with him more th… Read the full story on Business VoIP.
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