CallTower Offers Support for Remote Work as COVID-19 Spreads
Story from Business VoIP. Originally posted on March 17, 2020, 11:38 am.
CallTower, a provider of cloud-based, enterprise-class UC & collaboration solutions, is answering the call with resources and a reminder tha… Read the full story on Business VoIP.
COVID-19 Closes Verizon Call Center in South Carolina
Story from Call Center Management. Originally posted on March 17, 2020, 11:25 am.
Earlier this week, representatives from a Verizon Call Center in Elgin, South Carolina announced they had to temporarily close after finding… Read the full story on Call Center Management.
Zoom Makes Its Platform Free to K-12 Schools in the U.S., Italy and Japan
Story from Business VoIP. Originally posted on March 17, 2020, 5:41 am.
National emergencies bring pain to many industries, but provide significant opportunities to others. In the wake of the country’s response t… Read the full story on Business VoIP.
Yale New Haven Opens Call Center for COVID-19 Support
Story from Call Center Management. Originally posted on March 13, 2020, 7:27 am.
Yale New Haven Health set up a call center to answer questions regarding COVID-19. Patients can be accessed via video or phone to be determi… Read the full story on Call Center Management.
How to Work Remotely During the Global Coronavirus Pandemic
Story from Business VoIP. Originally posted on March 13, 2020, 5:24 am.
The global coronavirus pandemic is disrupting all aspects of life as we know it. Savvy businesses can keep operations running smoothly by us… Read the full story on Business VoIP.
Noetica Gains Patent for Live Person Detection in Automated Calls
Story from Call Center Management. Originally posted on March 12, 2020, 10:40 am.
Noetica, a software company specializing in the development and delivery of global customer contact systems, is working to eradicate silent … Read the full story on Call Center Management.
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