Frost & Sullivan Report Highlights Rise of NetSapiens In UCaaS MarketFrost & Sullivan Report Highlights Rise of NetSapiens In UCaaS Market

Story from Business VoIP. Originally posted on June 22, 2021, 3:17 am.

Unified communications and contact center solutions provider NetSapiens has been recognized by Frost & Sullivan as the fastest growing third… Read the full story on Business VoIP.


YouMail Strategizes To Protect Brands From Robocall Fraud

Story from Business VoIP. Originally posted on June 21, 2021, 9:40 am.

Visual voicemail platform YouMail is taking drastic steps toward combating the meteoric rise in robocall scam activity, with the intention o… Read the full story on Business VoIP.


Study Finds Call Center Fraud Has Shifted to the IVR

Story from Call Center Management. Originally posted on June 16, 2021, 12:09 pm.

Fighting fraud is a bit like playing whack-a-mole: just when you think you’ve got it covered, the fraudsters find a new way to initiate frau… Read the full story on Call Center Management.


LogMeIn Unveils New UCaaS Offerings for GoToConnect

Story from Call Center Management. Originally posted on June 16, 2021, 10:59 am.

Cloud-based contact center solutions provider LogMeIn has announced a collection of new features for the company’s UCaaS platform, GoToConne… Read the full story on Call Center Management.


Why VoIP Service is Important to Hotel Management

Story from Business VoIP. Originally posted on June 15, 2021, 11:22 am.

If you’re of a certain age, you may remember that hotels had a landline in every room. (Some still do.) Hotels were unique in their telephon… Read the full story on Business VoIP.


Crexendo VIP Cloud Platform Promises ‘100% UPTIME’

Story from Business VoIP. Originally posted on June 15, 2021, 5:18 am.

Crexendo’s latest communications offering introduces 100% uptime, providing business customers with complete 24/7 network support…. Read the full story on Business VoIP.


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