Call Centers Offer Better Benefits in Hopes to Attract Talent

Story from Call Center Management. Originally posted on December 28, 2021, 11:34 am.

As businesses start to rebuild and look to strengthen customer service, the push to improve call center conditions and benefits is on the ri… Read the full story on Call Center Management.


Intulse Unveils Conferencing Solution Intulse Meetings

Story from Business VoIP. Originally posted on December 23, 2021, 10:06 am.

VoIP solution company Intulse recently announced the launch of Intulse Meetings, a video conferencing integration enabling users to virtuall… Read the full story on Business VoIP.


DHL Supply Chain Chooses Avaya OneCloud for Better Contact Center Services

Story from Call Center Management. Originally posted on December 23, 2021, 9:44 am.

Improving customer service has been a high priority across all areas of businesses. That need turned up dramatically over the course of the … Read the full story on Call Center Management.


Consolidated Communications Scores 3-Year Partnership Deal with Seacoast United Soccer Club

Story from Business VoIP. Originally posted on December 23, 2021, 8:53 am.

Improving communications is a goal for many today, especially as the need to keep in touch across digital platforms increases. For Seacoast … Read the full story on Business VoIP.


Q-nomy Intros Virtual Waiting Room

Story from Call Center Management. Originally posted on December 21, 2021, 3:32 am.

Business software solution company Q-nomy recently revealed a new virtual lobby application for contact center and customer service operatio… Read the full story on Call Center Management.


net2phone Announces Strategic Partnership with Avant

Story from Business VoIP. Originally posted on December 21, 2021, 3:23 am.

Cloud communications provider net2phone recently revealed a new strategic partnership with IT platform and advisory service company, Avant. … Read the full story on Business VoIP.


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