Dutch Call Center Solutions Company ContactMakers Chooses Radisys for VoIP Foundation
Story from Business VoIP. Originally posted on December 22, 2020, 6:54 am.
ContactMakers, a Netherlands-based provider of call center software, is putting call center solutions and business telephony into one soluti… Read the full story on Business VoIP.
Broadvoice Investment Will Support UCaaS and CCaaS Expansion
Story from Business VoIP. Originally posted on December 22, 2020, 6:40 am.
Broadvoice, a provider of hosted communications solutions, has received a minority investment from Crestline Investors. The funds will be us… Read the full story on Business VoIP.
Verizon Saves NORAD’s Christmas Santa Tracker with One Talk
Story from Call Center Management. Originally posted on December 22, 2020, 2:01 am.
Using Verizon’s One Talk unified communications service, NORAD call center volunteers will be able to answer calls to the North Pole remotel… Read the full story on Call Center Management.
Remote Work Solutions and Cloud Systems Vulnerable to Attacks in 2021
Story from Business VoIP. Originally posted on December 16, 2020, 8:20 am.
A new wave of cyberattacks in 2021 will target remote and home networks as well as cloud systems, according to a new report from Trend Micro… Read the full story on Business VoIP.
Another VoIP Service Provider Hit by FTC for Facilitating Illegal Telemarketing Robocalls
Story from Business VoIP. Originally posted on December 16, 2020, 1:45 am.
Another VoIP service provider found themselves in the hot seat as allegations that customers using their service were making illegal telemar… Read the full story on Business VoIP.
El Paso Water Transforms Customer Service with Infosys
Story from Call Center Management. Originally posted on December 15, 2020, 8:10 am.
Digital transformations are happening across businesses today as the need for fast, convenient online services grows. For El Paso Water (EPW… Read the full story on Call Center Management.
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