Cloopen Enters Agreement to Acquire Zhuge

Story from Business VoIP. Originally posted on December 14, 2021, 1:14 am.

Chinese cloud communications solutions company, Cloopen Group Holding Limited (Cloopen) recently announced it entered into an agreement to a… Read the full story on Business VoIP.


BT Group Hiring 150 Agents for Refurbished Contact Center

Story from Call Center Management. Originally posted on December 13, 2021, 8:42 am.

According to a recent article by Independent, BT Group revealed plans to hire 150 new contact center agents to support its New Castle contac… Read the full story on Call Center Management.


Alianza Introduces Cloud-based POTS Replacement Solution

Story from Business VoIP. Originally posted on December 12, 2021, 6:00 pm.

Progress often means replacing legacy technologies. While many of us rely on voice over IP for telecommunications, the truth is there are st… Read the full story on Business VoIP.


Telkom Business Launches PABX Cloud in South Africa

Story from Business VoIP. Originally posted on December 9, 2021, 11:19 am.

South African wireless telecommunications provider Telkom Business recently announced the launch of a new PABX(Private Automated Branch Exch… Read the full story on Business VoIP.


DMV Veterinary Transforms Emergency Care With 8×8 Contact Center for Microsoft Teams

Story from Call Center Management. Originally posted on December 9, 2021, 10:56 am.

Cloud communications leader 8×8 recently announced DMV Veterinary Centers, one of Canada’s leading animal emergency service providers, is ut… Read the full story on Call Center Management.


TTEC Holdings Introduces Jump Start Calculator to Help Digitize the Customer Journey

Story from Call Center Management. Originally posted on December 7, 2021, 8:02 am.

To help companies make the best choices when they embark on digital reinvention, TTEC Holdings, Inc., a provider of customer care services a… Read the full story on Call Center Management.


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