Ooma Assists Operations of Mental Health Services Firm

Story from Business VoIP. Originally posted on December 10, 2019, 8:29 am.

Compass Health Systems has selected Ooma Enterprise to provide customized voice service as well as bandwidth management to support operation… Read the full story on Business VoIP.


Comcast Launches ASL Now Customer Service Offering for Deaf Subscribers

Story from Call Center Management. Originally posted on December 5, 2019, 7:14 am.

Comcast has teamed up with Connect Direct to launch its ASL Now customer service offering. The solution is geared toward deaf subscribers, e… Read the full story on Call Center Management.


Nextiva CEO Says Customer Communication and Management Requires a Single Platform

Story from Business VoIP. Originally posted on December 5, 2019, 3:59 am.

In a speech to NextCon attendees, Nextiva’s co-founder and CEO Tomas Gorny said that before proper customer relationship management and enga… Read the full story on Business VoIP.


Dubai Police Call Center Making Giant Strides, Receives ISO 18295-1:2017 Certification

Story from Call Center Management. Originally posted on December 4, 2019, 10:21 am.

Municipalities play a key role in maintaining regulations and order for the local areas they serve. Important offices assist with various ne… Read the full story on Call Center Management.


Angels In-Fuze Operations with Modern Communications

Story from Business VoIP. Originally posted on December 4, 2019, 9:15 am.

The Los Angeles Angels are embracing digital transformation, turning to Fuze to modernize communications and support wholesale change for a … Read the full story on Business VoIP.


Cloud Communication Alliance Welcomes New Member CounterPath

Story from Business VoIP. Originally posted on November 26, 2019, 8:55 am.

Counterpath has become the newest member of the Cloud Communications Alliance…. Read the full story on Business VoIP.


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