Coca-Cola Europacific Utilizes 8×8 CPaaS for Secure Mobile Business Operations
Story from Business VoIP. Originally posted on August 2, 2021, 10:05 am.
Coca-Cola Europacific Partners and 8×8 have joined together to create new security features for the Klik Toko application…. Read the full story on Business VoIP.
Indian Police Bust Cybersecurity Scam Call Center
Story from Call Center Management. Originally posted on August 2, 2021, 9:03 am.
. This week, police in Delhi, India arrested 12 people who were reportedly running a fake call center that fraudulently took money from call… Read the full story on Call Center Management.
911 Call Centers Experience Service Interruption During Phone System Maintenance
Story from Call Center Management. Originally posted on July 28, 2021, 9:55 am.
Operating a 911 Call Center means network uptime and quality are critical at all times. When callers are seeking emergency assistance and ne… Read the full story on Call Center Management.
VAA Philippines Now Trained For Amazon Chatbot Development
Story from Call Center Management. Originally posted on July 28, 2021, 7:57 am.
AI-powered virtual assistance company VAA Philippines now enables Amazon sellers to take advantage of chatbots for improved customer experie… Read the full story on Call Center Management.
Mutare Expands Business Reach with CCA Membership
Story from Business VoIP. Originally posted on July 27, 2021, 9:58 am.
Cloud communications company Mutare has joined the Cloud Communications Alliance, further cementing the brand as a dominant player in the vo… Read the full story on Business VoIP.
Twilio Announces Full Compliance with Anti-Robocall Protocols STIR/SHAKEN
Story from Business VoIP. Originally posted on July 27, 2021, 9:57 am.
If you’re like most people, unwanted robocalls are a daily annoyance. Beyond the calls we give permission for – doctors, pharmacies and scho… Read the full story on Business VoIP.
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