Talkie.ai Improving Healthcare Customer Service with AI

Story from Call Center Management. Originally posted on August 2, 2022, 9:27 am.

Talkie.ai raised $2.6 million from a Polish-Austrian consortium of VC funds and will use the funds to further specialize in creating technol… Read the full story on Call Center Management.


AVer Cameras Given Zoom Certification

Story from Business VoIP. Originally posted on August 1, 2022, 11:05 am.

AVer announced that its DL10 and PTC310UV2 cameras are certified as Zoom Rooms Certified Hardware…. Read the full story on Business VoIP.


Businesses Cut Carbon Footprints through Tango Networks

Story from Business VoIP. Originally posted on August 1, 2022, 9:19 am.

Tango Networks is enabling companies to cut their carbon footprints through its Mobile-X Extend service…. Read the full story on Business VoIP.


Branded Calling Rebuilds Voice Calling Trust

Story from Business VoIP. Originally posted on August 1, 2022, 8:40 am.

A Transaction Network Services survey revealed that three-quarters of Americans do not answer calls on their wireless phones if they do not … Read the full story on Business VoIP.


Gap Between Customer Expectations and Company Offerings Creates Crisis of Marketing Relevance

Story from Call Center Management. Originally posted on July 28, 2022, 8:43 am.

Research group Accenture found that 88 percent of business of executives believe that customers and employees are changing faster than they … Read the full story on Call Center Management.


Odigo Customers Gain Anti-Fraud Solutions

Story from Call Center Management. Originally posted on July 26, 2022, 11:50 am.

Pindrop announced its anti-fraud and authentication solutions are available in the Odigo Connect marketplace…. Read the full story on Call Center Management.


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