Smarsh Adds Financial Industry Compliance Updates
Story from Business VoIP. Originally posted on April 4, 2022, 10:06 am.
Portland, Oregon-based Smarsh, which provides a solution called Capture for Zoom, recently announced new capabilities to help organizations … Read the full story on Business VoIP.
Canceled Flight, Poor Customer Communications Plague Allegiant Air
Story from Call Center Management. Originally posted on April 1, 2022, 10:44 am.
Affordably billed Allegiant Air, which operates scheduled and charter flights, is enraging customers by canceling hundreds of flights and th… Read the full story on Call Center Management.
SoftWriters & Mediprocity Team to Advance Real-Time Pharmacy Communications
Story from Business VoIP. Originally posted on March 31, 2022, 7:27 am.
To help pave the way for better pharmacy communications and provide future-ready communications capabilities, long-term care pharmacy manage… Read the full story on Business VoIP.
India’s Kerala Tourism Announces WhatsApp Chatbot
Story from Call Center Management. Originally posted on March 30, 2022, 8:18 am.
India’s Kerala Tourism has announced a new 24×7 WhatsApp chatbot to assist tourists and travelers. The Maya chatbot is designed to give trav… Read the full story on Call Center Management.
Business Communications Solutions Provider Dstny to Acquire Qunifi
Story from Business VoIP. Originally posted on March 29, 2022, 10:58 am.
Brussels, Belgium-based cloud-based business communication solutions provider Dstny recently announced that it has acquired UK-based Microso… Read the full story on Business VoIP.
Twilio Debuts New API to Bring Chat Channels Under Single Umbrella
Story from Call Center Management. Originally posted on March 22, 2022, 8:25 am.
Twilio announced the deployment of a new API for its Flex contact center service that combines the platform’s existing chat channels under a… Read the full story on Call Center Management.
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