Bandwidth Welcomes New COO

Story from Business VoIP. Originally posted on February 25, 2022, 10:26 am.

The company announced a newly created position and appointment to the role of Chief Operating Officer at Bandwidth, Anthony Bartolo…. Read the full story on Business VoIP.


Novo Nordisk Improves Contact Center Capabilities with Vonage

Story from Business VoIP. Originally posted on February 25, 2022, 10:18 am.

Novo Nordisk, healthcare service provider, recently chose the Vonage Contact Center for Salesforce solution to provide better support to pat… Read the full story on Business VoIP.


Leading Hotel Chains Deploy Bright Pattern Contact Center Software

Story from Call Center Management. Originally posted on February 25, 2022, 8:58 am.

Two leading hotel chains recently turned to Bright Pattern to deploy its omnichannel contact center software…. Read the full story on Call Center Management.


NovelVox Adds Cisco Webex Contact Center Integrations

Story from Call Center Management. Originally posted on February 23, 2022, 11:14 am.

Contact center software developer NovelVox recently announced more than 75 third party integrations for Cisco Webex CC. These integrations s… Read the full story on Call Center Management.


Colt Selects Infovista KLERITY for VoIP Service Assurance

Story from Business VoIP. Originally posted on February 23, 2022, 10:30 am.

Infovista announced Colt Technology Services the selection of Infovista KLERITY for VoIP service assurance throughout the Colt IQ Network…. Read the full story on Business VoIP.


Voximplant Selects Avatar in Drive Toward Automation

Story from Call Center Management. Originally posted on February 22, 2022, 11:05 am.

This week, cloud communications company Voximplant announced the launch of Avatar: a new Natural Language Processing (NLP) service designed … Read the full story on Call Center Management.


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