Inteliquent and AWS Collaborate to Improve Phone Call Quality
Story from Business VoIP. Originally posted on November 28, 2021, 6:00 pm.
With a significant percentage of the modern workforce converting to remote and hybrid work, quality phone service is a necessity. Buggy, gli… Read the full story on Business VoIP.
Tata Communications Unveils GlobalRapide
Story from Business VoIP. Originally posted on November 24, 2021, 8:14 am.
Tata Communications recently unveiled the GlobalRapide UCaaS offering, giving business leaders greater visibility and control over digital c… Read the full story on Business VoIP.
MLGW Offers Extended Customer Service Hours Due To High Volume
Story from Call Center Management. Originally posted on November 22, 2021, 9:34 am.
Memphis Light Gas and Water will now offer customers additional customer service hours after customers experienced delays in service lasting… Read the full story on Call Center Management.
Xplornet Selects Alianza to Support New UCaaS Solution
Story from Business VoIP. Originally posted on November 22, 2021, 6:36 am.
Alianza representatives revealed the Cymbus cloud platform will be used to support a new unified communications solution from Canadian inter… Read the full story on Business VoIP.
NICE Teams with Google Cloud for CXone Integration
Story from Call Center Management. Originally posted on November 19, 2021, 8:49 am.
To provide traditional contact centers with advanced self-service features, CX leader NICE partnered with Google Cloud to offer customers an… Read the full story on Call Center Management.
Mida Brings More UC Apps to Zoom
Story from Business VoIP. Originally posted on November 19, 2021, 8:13 am.
The global pandemic of 2020 has left a last impression on the enterprise workforce of today. Many workplaces that suddenly needed to go digi… Read the full story on Business VoIP.
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