Mutare Expands Business Reach with CCA Membership
Story from Business VoIP. Originally posted on July 27, 2021, 9:58 am.
Cloud communications company Mutare has joined the Cloud Communications Alliance, further cementing the brand as a dominant player in the vo… Read the full story on Business VoIP.
Twilio Announces Full Compliance with Anti-Robocall Protocols STIR/SHAKEN
Story from Business VoIP. Originally posted on July 27, 2021, 9:57 am.
If you’re like most people, unwanted robocalls are a daily annoyance. Beyond the calls we give permission for – doctors, pharmacies and scho… Read the full story on Business VoIP.
Cisco Sues Texas VoIP Company Estech Systems for Patent Infringement
Story from Business VoIP. Originally posted on July 22, 2021, 6:33 am.
Cisco has filed a lawsuit against Texas-based Estech Systems (ESI), which provides VoIP and cloud communications solutions. Cisco alleges th… Read the full story on Business VoIP.
Shentel Business Strikes Deal with York College for Infrastructure Upgrade
Story from Business VoIP. Originally posted on July 20, 2021, 8:05 am.
York College of Pennsylvania selected Shentel Business to bring new networking and voice capabilities for the school’s campus…. Read the full story on Business VoIP.
Zoom Sets Sights on Contact Center Space with Five9 Acquisition
Story from Call Center Management. Originally posted on July 19, 2021, 8:14 am.
In an all-stock deal, valued at $14.7 billion, Zoom is diving headfirst into the contact center space with the acquisition of Five9. The pur… Read the full story on Call Center Management.
Fuze Chosen as Contender in Aragon Research Globe for Intelligent Contact Center
Story from Call Center Management. Originally posted on July 19, 2021, 7:48 am.
Call centers are transforming into artificial intelligence-enhanced intelligent contact centers that are designed to enable faster interacti… Read the full story on Call Center Management.
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