Viber Forms Partnership with Sri Lanka’s Dialog Axiata
Story from Business VoIP. Originally posted on July 13, 2021, 5:41 am.
Rakuten Viber, or simply Viber, is a cross-platform voice over IP and instant messaging software application owned by Japanese multinational… Read the full story on Business VoIP.
DIDWW Joins M247 for Global Telephony Expansion
Story from Business VoIP. Originally posted on July 12, 2021, 10:35 am.
DIDWW and M247 have announced a new partnership to offer telephony solutions to customers in new territories across the world…. Read the full story on Business VoIP.
Nirvanix Delivers Innovative and Scalable VoIP Phone Solutions for Businesses
Story from Business VoIP. Originally posted on July 12, 2021, 4:48 am.
Businesses across the globe are transforming digitally today as work from home initiatives have quickly become the norm. For years – even be… Read the full story on Business VoIP.
LG Electronics Expands Cloud-based Call Centers to 11 New Countries
Story from Call Center Management. Originally posted on July 9, 2021, 12:40 pm.
Improvements to customer service are important for any business, after all, the customer is the lifeblood of the company and having great ex… Read the full story on Call Center Management.
Chatbots Leverage Customer Information for a Better Experience
Story from Call Center Management. Originally posted on July 7, 2021, 8:07 am.
In the earliest days of self-service, technology was admittedly very clunky. Interactive voice response (IVR) had its limitations, and the d… Read the full story on Call Center Management.
IntelePeer Successfully Files Certification for STIR/SHAKEN
Story from Business VoIP. Originally posted on July 6, 2021, 9:02 am.
IntelePeer announced the company met the requirements for STIR/SHAKEN, offering much needed protection to customers against the recent surge… Read the full story on Business VoIP.
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