High Quality Patient Care Requires Dedicated Healthcare Scheduling Contact Centers
Story from Call Center Management. Originally posted on April 30, 2019, 12:32 pm.
Most people who have set foot in a healthcare provider’s office recently will have noticed that staff spends a lot of time interfacing with … Read the full story on Call Center Management.
Stoll Set to Grab Reins as New Nextiva President & COO
Story from Business VoIP. Originally posted on April 30, 2019, 8:06 am.
Nextiva announced the appointment of Marc Stoll as president and chief operating officer. The former Apple Executive brings with him more th… Read the full story on Business VoIP.
Audiocodes Releases VoIP Monitoring Solution on Microsoft Azure
Story from Business VoIP. Originally posted on April 29, 2019, 12:30 pm.
VoIP solutions and data networking company Audiocodes recently announced that its One Voice Operations Center (OVOC) is joining the AudioCod… Read the full story on Business VoIP.
Trenton Thunder Take to Cloud Naming Vantage Unified Official Communications Partner
Story from Business VoIP. Originally posted on April 26, 2019, 11:35 am.
The Trenton Thunder announced the selection of Vantage Unified as the franchise’s official communications partner. Vantage Unified will conv… Read the full story on Business VoIP.
Momentum Telecom on a Roll with DCT Acquisition
Story from Business VoIP. Originally posted on April 24, 2019, 8:43 am.
Building on its growing network and portfolio of services, Momentum Telecom has announced a definitive agreement to acquire Cleveland-based … Read the full story on Business VoIP.
Do You Have a Management Strategy for the Contact Center?
Story from Call Center Management. Originally posted on April 24, 2019, 2:00 am.
Call center managers are called upon to put out a lot of fires: days are often filled solving unforeseen problems and issues that crop up re… Read the full story on Call Center Management.
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