EnvlivenHealth Collaborates with Twilio for Patient Engagement Solutions
Story from Business VoIP. Originally posted on April 27, 2021, 6:52 am.
EnlivenHealth, a division of Omnicell, will be joining Twilio to create new customer engagement solutions for pharmacies to offer patients a… Read the full story on Business VoIP.
Zoom Releases ‘Immersive View’ Feature for Meeting in Virtual Settings
Story from Business VoIP. Originally posted on April 26, 2021, 12:14 pm.
In an effort to create a more engaging video environment, Zoom has released new software that allows video conferencing participants to use … Read the full story on Business VoIP.
Calabrio Acquired By Private Equity Company Thoma Bravo
Story from Call Center Management. Originally posted on April 26, 2021, 6:10 am.
Thoma Bravo is a 40-year-old private equity firm that focuses on software and technology. The company owns more than 300 software and techno… Read the full story on Call Center Management.
Omnichannel Focus Grows in the Contact Center to Boost Agent and Customer
Story from Call Center Management. Originally posted on April 26, 2021, 6:01 am.
For years, we have heard about how important it is for customers to be satisfied with call center experiences. In addition to stellar custom… Read the full story on Call Center Management.
Deutsche Bank Strikes Payment Deal with Call Center Employees
Story from Call Center Management. Originally posted on April 23, 2021, 7:07 am.
A deal was reached between Deutsche Bank and Union officials that will allow the company’s call center employees to be eligible for wage inc… Read the full story on Call Center Management.
VirtualPBX Pushes Local Calling into Canada and Mexico
Story from Business VoIP. Originally posted on April 22, 2021, 8:59 am.
Virtual PBX offers customers more business freedom by extending their local call range to both Canada and Mexico…. Read the full story on Business VoIP.
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