Texas Opens Call Center for Citizens without Internet
Story from Call Center Management. Originally posted on March 1, 2021, 11:36 am.
Power outages due to a surprise Texas storm led the state government to open a call center for damage reports…. Read the full story on Call Center Management.
Intermedia Cloud Communications Files with SEC for IPO
Story from Business VoIP. Originally posted on March 1, 2021, 10:01 am.
Intermedia Cloud Communications, which provides a cloud-based communication platform for businesses, filed notice with the Securities & Exch… Read the full story on Business VoIP.
Verizon Business Strengthens Customer Experiences with Genesys Cloud
Story from Call Center Management. Originally posted on February 26, 2021, 7:32 am.
Verizon Business announced it is now using Genesys Cloud for its global customer experience and contact center offerings to continue to push… Read the full story on Call Center Management.
NYC-based Financial Advisory Team Picks CellTrust for Mobile Productivity and Compliance
Story from Business VoIP. Originally posted on February 26, 2021, 7:26 am.
To make it possible for Payne Capital Management’s advisory team to use their personal cell phones to communicate with clients while working… Read the full story on Business VoIP.
NICE Receives UK Customer Service Excellence Award
Story from Call Center Management. Originally posted on February 23, 2021, 11:11 am.
NICE is a provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on… Read the full story on Call Center Management.
State of Washington Signs NASPO Cloud Solutions Addendum with 8×8
Story from Business VoIP. Originally posted on February 23, 2021, 4:49 am.
8×8 Inc., a provider of voice over IP (VoIP) solutions to businesses and contact centers, recently announced that the State of Washington ha… Read the full story on Business VoIP.
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