El Paso Water Transforms Customer Service with Infosys
Story from Call Center Management. Originally posted on December 15, 2020, 8:10 am.
Digital transformations are happening across businesses today as the need for fast, convenient online services grows. For El Paso Water (EPW… Read the full story on Call Center Management.
Vonage Video API Empowering bellFace with Seamless Engagement
Story from Business VoIP. Originally posted on December 15, 2020, 6:42 am.
bellFace selected the Vonage Video API to support the online sales system provider’s video call solution. The bellFace solution provides sal… Read the full story on Business VoIP.
Five Trends to Boost Customer Engagement and Position for Business Growth
Story from Call Center Management. Originally posted on December 10, 2020, 8:38 am.
The COVID-19 pandemic has transformed the customer service landscape, and those changes are likely to outlive the pandemic. Businesses reali… Read the full story on Call Center Management.
Horizon Telecom Taking RingCentral Cloud-based Business Communications Global
Story from Business VoIP. Originally posted on December 10, 2020, 7:24 am.
Cloud communications play an important role today for businesses, not only for the cost efficiencies they provide but also the ability to en… Read the full story on Business VoIP.
Cisco on CXaaS Quest with IMImobile Acquisition
Story from Business VoIP. Originally posted on December 9, 2020, 6:17 am.
Cisco announced the acquisition of customer engagement company IMImoble for approximately $730 million, empowering Cisco to put the finishin… Read the full story on Business VoIP.
SugarCRM Joins Amazon Web Services Partner Network
Story from Call Center Management. Originally posted on December 8, 2020, 9:03 am.
This week, SugarCRM announced that it’s expanding its relationship with Amazon by becoming an Amazon Web Services (AWS) Advanced Technology … Read the full story on Call Center Management.
0 Comments