AnswerPro to Provide Patient Monitoring Services for COVID-19 Vaccine Trials

Story from Call Center Management. Originally posted on September 10, 2020, 12:51 pm.

Omaha, Nebraska-based AnswerPro, LLC recently announced that it has been chosen by Current Health as a strategic partner to provide patient … Read the full story on Call Center Management.


RingCentral Australia Signs Master Agent Agreement with Westcon-Comstor

Story from Business VoIP. Originally posted on September 10, 2020, 12:14 pm.

RingCentral’s wholly-owned subsidiary in Australia has announced that it signed a master agent partnership with an IT distributor in the reg… Read the full story on Business VoIP.


Patton’s VoIP Services Pass Interoperability Testing with New SIP Offerings from Deutsche Telekom

Story from Business VoIP. Originally posted on September 8, 2020, 5:25 am.

US-based telecom manufacturer Patton Electronics has announced the successful completion of interoperability testing between its SmartNode V… Read the full story on Business VoIP.


Vidyard Expands Mobile Video Solution for Android and Microsoft Edge Users

Story from Business VoIP. Originally posted on September 3, 2020, 8:19 am.

Vidyard, a provider of video collaboration and communication tools, has expanded its mobile offerings with integrations for Android and Micr… Read the full story on Business VoIP.


Too Few Companies Are Achieving True Omnichannel Customer Support

Story from Call Center Management. Originally posted on September 3, 2020, 8:13 am.

While most companies understand the need for an omnichannel customer support experience, far fewer are able to put it into practice. In a re… Read the full story on Call Center Management.


Insurance Agency Shifts to Remote Work with 8×8 Cloud Communications

Story from Business VoIP. Originally posted on August 27, 2020, 8:55 am.

Correll Insurance Group, a growing independent agent in South Carolina, is one of the recent businesses to leap to remote operations…. Read the full story on Business VoIP.


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