Mexico City Deploys Avaya Solution for COVID-19 Contact Tracing

Story from Call Center Management. Originally posted on July 13, 2020, 9:14 am.

In Mexico, the government of Mexico City and its Digital Agency for Public Innovation have implemented a strategy they’re calling the “Detec… Read the full story on Call Center Management.


MaxoTel Brings VoIP to Australia with Help from Grandstream

Story from Business VoIP. Originally posted on July 13, 2020, 2:00 am.

In Australia, Maxo Telecommunications, an ITSP and hosted phone system solutions provider is working to help resellers gain access to high-q… Read the full story on Business VoIP.


Sabio Group Reaches Further into European CX Market wit Coverage Group Buy

Story from Call Center Management. Originally posted on July 10, 2020, 11:06 am.

In a move that will help further expand its operations into the European Customer Experience (CX) space, Sabio Group, a provider of customer… Read the full story on Call Center Management.


Genasys Augments Unified Critical Communications Platform with Esri Partnership

Story from Business VoIP. Originally posted on July 10, 2020, 9:37 am.

Genasys Inc, a provider of global critical communications systems announced a new partnership with location intelligence provider Esri to en… Read the full story on Business VoIP.


India to See Two Unified Video Conferencing Challengers to Zoom

Story from Business VoIP. Originally posted on July 8, 2020, 10:18 am.

While the global COVID-19 pandemic introduced the world to Zoom, in the interim months, telecom rivals have been running to catch up and pro… Read the full story on Business VoIP.


Avaya Innovation Earns Frost & Sullivan Attention

Story from Call Center Management. Originally posted on July 6, 2020, 10:28 am.

Frost & Sullivan honored Avaya with the 2020 North American Growth Innovation Leadership Frost Radar Award for work behind the Avaya future … Read the full story on Call Center Management.


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