Fuze Launches Cloud Contact Center Module

Story from Business VoIP. Originally posted on March 30, 2020, 11:02 am.

Fuze recently announced the launch of its fully integrated contact-center-as a-service (CCaaS) solution, a feature embedded within the Fuze … Read the full story on Business VoIP.


California DMV Call Center Employee Tests Positive for COVID-19

Story from Call Center Management. Originally posted on March 30, 2020, 10:44 am.

State officials announced a Department of Motor Vehicles call center agent from the Riverside, California contact center tested positive for… Read the full story on Call Center Management.


Yeastar Keeping Remote Workforce Connected

Story from Business VoIP. Originally posted on March 25, 2020, 11:55 am.

Today, cloud communications provider Yeaster announced a free remote working solution and a number of complimentary offers running through J… Read the full story on Business VoIP.


Crexendo Aims to ‘Keep America Working’

Story from Business VoIP. Originally posted on March 25, 2020, 7:36 am.

Crexendo announced a special package today with keeping America at work the aim. The “Package” offer extends through May 31, 2020, promising… Read the full story on Business VoIP.


State Unemployment Call Centers Overwhelmed Due to Coronavirus

Story from Call Center Management. Originally posted on March 24, 2020, 10:17 am.

Several states have experienced a surge in unemployment claims thanks to the coronavirus, causing their call centers to be overwhelmed. Many… Read the full story on Call Center Management.


net2phone Announces Unlimited Calling at No Cost for Microsoft Teams

Story from Business VoIP. Originally posted on March 23, 2020, 10:18 am.

New Jersey-based net2phone announced 90 days of service at no cost for Microsoft Team users that sign up for net2phone’s fully integrated Gl… Read the full story on Business VoIP.


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